My hair looks thinner
You’ve noticed less fullness or a change in your hairline.
Alpha Edge / Hair health
Noticed a change?
Understand why.
Understand the changes you’ve noticed and the next steps worth discussing.
Start with your history and goals. Your clinician helps determine the next step.
01 / Your concerns
Is this relevant
to me?
You don’t need to choose a treatment first. Begin with what you’ve noticed and how it affects your day.
I’m shedding more than usual
You’re seeing more hair on your brush, pillow or in the shower.
I’ve noticed patches or changes
Your hair is changing in a way you’d like to have assessed.
These concerns are a starting point for a conversation, not a diagnosis.
02 / The whole picture
Your health.
In context.
One symptom or test result rarely tells the whole story. Your clinician brings three things together to understand what’s happening for you.
What you’ve noticed
Where your hair is changing, when it started and whether you’ve noticed thinning or shedding.
Your health history
Your health history, medicines, recent changes and any previous hair-loss assessment.
Relevant information
Any previous findings or results. Your clinician considers whether an examination or further tests are needed.
A clearer next step.
Together, this helps your clinician discuss suitable options with you. That may mean care, further checks or another service. You don’t need to choose a treatment before you start.
Clinical care / Personal decisions
Care you can
understand.
Registered practitioners
Telehealth consultations are delivered by AHPRA-registered practitioners.
Your circumstances first
Treatment is considered after clinical assessment and only where medically appropriate.
How clinical care works03 / Begin here
Your
starting point.
Start with what you know. You can discuss the rest with the clinic.
04 / Your care, step by step
What happens
next.
A clear process, with space to ask questions and understand your options before deciding.
- 01
Tell us about you.
Share your symptoms, health history, medicines and goals in your assessment.
- 02
Bring the information together.
The clinic reviews your assessment and relevant existing results. Further information or testing may be needed.
- 03
Discuss your options.
The clinic explains the consultation next step and fees. Your clinician considers appropriate care with you.
- 04
Agree on your next step.
If you proceed, confirm the plan, costs and follow-up. Further investigation or another service may be advised.
Completing an assessment does not automatically book a consultation or guarantee treatment.
05 / Support over time
Care beyond
the first
conversation.
Understand the plan.
Know where to turn.
Understand your care
Ask what the proposed care includes, what it costs and what to expect before you decide.
Review your progress
Discuss how you feel and any relevant results with your clinician. Confirm when reviews are needed for your care.
Know your next step
Agree on any monitoring, follow-up and how to contact the clinic for support between appointments.
06 / Before you decide
Your questions.
Clearer answers.
Can the cause be confirmed online?
Some concerns may need examination or further investigation. The clinician will consider what is appropriate for your situation.
Is regrowth guaranteed?
No. Outcomes vary and depend on the cause and appropriate care. Start with an assessment of your concerns.
Can I use existing blood results?
Ask the clinic whether your results are suitable before ordering more tests, and how to provide them securely.
What happens after my assessment?
The clinic needs your assessment and any required information before explaining the next steps. Further information may be requested. An assessment does not automatically start treatment.
What will it cost?
Ask the clinic to confirm consultation, treatment and follow-up fees. Medicines and pathology may be separate. Check the current collection options and prices on the Alpha One Panel page before purchasing blood tests.
Can I speak to someone before starting?
Yes. Contact the clinic to ask about the service and your next step. For an emergency, call 000.
Hair health / Your next step
Your story first.
Then the full picture.
Tell us what you’ve noticed.
Let’s understand what comes next.